What support do you offer customers?

We currently offer 24/7 Support Ticket support, 24/7 telephone support and 24/7 direct email support.

We offer 24/7 Live Chat Support for customers as well.

We also have available, an extensive knowledge base and download section with helpful tutorials and documents.

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How long will it take for my account to be setup?

If you already have your domain secured with a third party and nameservers pointing to our...

What payment methods do you accept?

We currently accept the following methods of payment: PayPal Google Checkout Credit / Debit...

Am I tied into a contract or minimum period?

No. We do not force customers into contracts. You are free to cancel your hosting accounts at any...

Do you allow adult sites or warez?

Cobalt Web do not allow hosting of illegal content such as pirated material or warez. Further...

Will you place banners or ads on my site?

Absolutely not. Cobalt Web will not place any such material on your websites. You choose what you...