There are many different FTP programs available on the internet, you can get:
WS_FTP at http://www.wsftp.com
CuteFTP at http://www.cuteftp.com/downloads/cuteftp.asp
SmartFTP at http://www.smartftp.com
Filezilla at http://sourceforge.net/projects/filezilla
------------For Logging in: -------------
Hostname: yourdomain.com
Username: cpanel username
Password: cpanel password
Passive FTP: ON
If you use Internet Explorer to FTP, enter ftp://username:[email protected] (change username and password to cpanel username and password, yourdomain.com to your domain)
We recommend using a regular FTP program for FTP accounts you have created yourself because Internet Explorer has a hard time dealing with the username with an @ symbol in it. You can use ftp://[email protected] for these but it may not show all folders after logging in.
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